Beats won't show after I have uploaded them


#1

After I have uploaded a new beat to my store it doesn’t show up on my dashboard, which I find very odd, due to the fact that the beats are publicly uploaded…

I really hope that this problem will be solved asap. Does anyone else have this problem?


#2

Hi @Prodsbyb

Thanks for contacting us for support. We are sorry to hear that you’ve faced this issue with your uploaded beat. Can you please send me the name of the beat so that I can further inspect this issue for you?

Awaiting for your response to provide further assistance.


#3

Hi Sara,

I have this issue with every beat that I have uploaded. Here are some of the names for you to help you to inspect this issue further:

Loyalty [Prods by B]
Bae Season [Prods by B]


#4

Hi @Prodsbyb

Thanks for contacting us with the beats names. I have reviewed your account and these beats are successfully uploaded/displayed on your Dashboard > Music & Media > Beats and also on your html5 store: https://airbit.com/profile/Prodsbyb

However, it seems that your beats are not displayed on your marketplace page: https://airbit.com/Prodsbyb because you have opted out from selling on the marketplace from your Dashboard > Selling Tools > Seller Preference > Scroll down to “General” section - you may easily enable this if you wish by clicking “Yes” next to marketplace.

For further assistance, please let us know.