Hi guys. I recently setup my account to where my clients receive a free beat download in exchange for their email. This works great on the infinity store but I just recently tried it in the marketplace and it takes me directly to the download skipping the email exchange. Can you help me out?
Thanks for contacting us for support. We are sorry to hear that you’ve faced this issue with your free download in exchange of email. I would like to clarify to you that if you have already tested with your account once, you will not be asked again to provide that information, as the objective of free downloads is to collect the visitor’s email - in this case - , therefore if it’s collected once it will not require to provide it again.
I hope this clarifies the situation for you successfully.
For any other inquiries, please do not hesitate to contact us.