I didnt receive money form sales


#1

Hello. I have sold 2 beats a few days ago but i didnt receive the money from my sales ( or email from myflashstore about the order ) for a few days, and i have sold beat on 28/10/16 and 01/11/16.
On my dashboard , in the window " Latest Sales " I have information about sale , about buyer and stuff like that. And on “Earnings (USD) latest 30 days” that amount is included. But I did not receive the money.

Did you have a problem like this, what should i do?


#2

yeah i just had a problem like this recent with two sales back to back


#3

Do you have Stripe connected on your account? If so, have you checked your Stripe account for the funds incase the buyer purchased using credit/debit card?


#4

stripe did a payout of 4.50 thats suppose to be in my bank account on the 8th of this month and its not there how do i fix this.


#5

Hey @Worldrenown, please contact Stripe and/or your bank with this query, as transfers from Stripe to your bank don’t go through us so unfortunately we can’t look into this for you