Profile not updating


Two things are not updating properly and it’s causing some problems

(1) I’ve chosen to hidden the amount of plays on my profile ( but when I go to my profile on someone else’s computer it shows the amount of players, I have definitely chosen to hide the number of plays.

(2) Free download agreements are not updating, i’m trying to remove the Twitter option for people that want to download my beats for free, but every time I save the option to remove Twitter follow requirement and go back to check it is still there as an option; and the download agreement doesn’t update either, I select download agreement, chose Zen Focus Agreement, click save but when I return to that page it still shows “No Agreement”

Can you fix these issues please?

Thanks :slight_smile:


Hi @Zenrix, we have responded to your ticket regarding this, please check your inbox when you can


I’m having the same issue as well pertaining to free downloads. Is there a solution to this problem?


Hi @Turnik

Thanks for contacting us for support regarding this issue. Can you please elaborate on the issue you are facing with your free downloads so that I can inspect this issue further for you?

Awaiting for your response to provide further assistance.