On Jul 22nd I got a paypal notification for a beat sale i just incurred. A few hours later i received a paypal dispute from the customer stating he never received the beats he purchased.
Payment for Airbit Marketplace Order: MP-22XXX-788XXX
At first i thought he was trying to scam using paypal but i noticed the sale never posted to my dashboard or in my sales stats at all when i when to get more info for the dispute.
I found the transaction via the original email and found his info and was able to reach out and settle the dispute myself and get the beats over to the customer.
What happened to the sale? why am i having this issue with the marketplace?