its only happens with myflashstore sales this is the 3rd time some one has bought a beat via MFS using a .edu email and they open a case for refund a couple days after the beat is paid for and i end up handing the money back over to them according by paypal policies because i have no solid proof that they received the item other than a transaction notice and order number can you please work something that has the customer digitally sign a notice that will show them accepting and or receiving
files before or after payment that could be emailed to us along with the sale notification this is really pissing me off.
2:42 PM (4 hours ago)
Hello ReeSe On The BeaT,
Buyer’s name: Glen Gilzean
Buyer’s email: firstname.lastname@example.org
Transaction ID: 9EU83140YV403560K
Transaction date: Mar 22, 2013
Your transaction ID: 2U4961611D4228902
Case number: PP-002-266-349-052
On 3/25/2013, we were notified of a payment reversal for the above
transaction. Often times, these reversals occur when the bank or the bank
account holder reports that the transaction was not authorized. Although we
are required to return the payment to the bank in these instances, we don’t
debit your account if the transaction is covered under PayPal Seller
Protection. If this transaction is eligible for PayPal Seller Protection,
you will be able to keep the payment as long as you provide us with an
online tracking number or proof of shipment/postage.
Please keep in mind that proof of shipment/postage documentation meets all
of the following conditions:
- It shows the status as shipped or delivered, or shows a postmark.
- It confirms the date you shipped the order.
- It includes the recipient’s full address